Are you struggling with your current TEM provider? Hidden fees? Rough implementation process? Inaccurate inventory? According to AOTMP, half of enterprises relying on a telecom expense/enterprise mobility management (TEM/EMM) vendor say they are unhappy with the experience and results.
With a net promoter score of 80, Avail ranks in the top of the telecom lifecycle management industry with client satisfaction. Let’s look at how and why some of our clients have been happy with us over the years.
From day one, our clients receive a dedicated project manager that essentially become an extension of their team. Our customers don’t have to wait on hold or get bounced around the corporate phone system.
Our K1 Portal provides an in-depth asset inventory, so our clients can make service and budget data-driven decisions. Our portal breaks data down by location – giving our clients practical information they can use to truly understand their connected environment.
No hidden fees. Avail has been a fully managed TEM provider since its inception in 2010. We don’t just provide a software and nickel and dime you later on for more services or support. Our team of professionals are “all in” – willing to help with invoice & inventory management, procurement and order provisioning, sourcing, and disputes.