IN THE NEWS
Avail Recognized in Gartner’s Market Guide for Telecom Expense Management Services
10/28/2020 – Avail, a leading service provider in the Telecom Expense Management industry, has been identified as a Representative Vendor in the Gartner “Market Guide of Telecom Expense Management Services” report.
Avail’s consultative and business process led service delivers financial and technology optimization solutions for wireline, wireless, IoT, cloud, fleet management, software and hardware.
“We believe Avail’s inclusion in Gartner’s 2020 Market Guide for TEM Services is an outstanding recognition. From our view, enterprises lean on Gartner for their undisputed position as the world’s leading research and advisory company. Recognition in this guide is a testament to our leadership in the TEM market,” said Chad Stanford, Chief Executive Officer of Avail. “Avail’s Connected Operations Management (COM) addresses our clients’ needs across assets, expenses, and operations with full visibility and integration across technology products and support.”
Avail has a historic rate of delivering 45% more top line savings than the average TEM provider. Avail’s simple onboarding approach, ongoing customer engagement, and explicit site-by-site details all contribute to its net promoter score of 80.
According to Gartner, “Through the COVID-19 outbreak, and as organizations try to recover from the 2020 economic disruption caused by the global pandemic, enterprises are looking to cut hard costs, reducing like-for-like spend. Going forward, this will also add focus on softer cost savings for process improvements and keeping inventories up-to-date.”
For those interested in reading the October 2020 Gartner Market Guide for TEM Services, you can access a complimentary copy here.
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.