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Gartner 2020 TEM Market Guide

Understand the Market Direction and Key Findings in the 2020 TEM Market Guide

According to Gartner, "Optimizing costs and managing efficiencies in dispersed communications continue to challenge enterprises. Sourcing, procurement and vendor management leaders need TEM vendors like Avail that provide a cost-efficient solution to enable and support effective commercial management of communications services."

Large domestic, regional and multinational enterprises are investing in TEM services. A key reason
is that many enterprises struggle to rein in their communications service spend, which is forecast
to represent 37% of global end-user spending on IT products and services in 2020 of just over $3.5

Email us at for a copy of the 2020 Gartner TEM Guide. 

Download this report to learn:

  • TEM Market Direction and Analysis

  • Key Trends in TEM

  • Factors Influencing TEM Vendor Selection

  • Recommendations for Recognized TEM Vendors

Gartner, Market Guide for Telecom Expense Management Services, 14 October 2020, Katja Ruud, Pablo Arriandiaga, Lisa Unden-Farboud, Bill Menezes.  GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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